Privacy Policy
Last Updated: May 20, 2026
Transparency
We clearly detail the data we collect and how we utilize it to improve our moving services.
Security
Modern encryption standards protect your inventory sheets, names, addresses, and transaction info.
Your Rights
You maintain full access rights to edit or request deletion of stored information at any time.
1. Information We Collect
When you request a moving estimate, schedule a crew, or interact with the Galaxy Movers portal, we collect relevant information to process your request:
- Personal Identifiers: Name, phone numbers, email address, and billing contacts.
- Relocation Coordinates: Origin address, destination address, and layout parameters of the properties.
- Inventory Data: Lists of items, photos, estimated volume, and special assembly instructions.
2. How We Use Your Information
Galaxy Movers Canada processes details under strict guidelines. The collected information is used solely to:
- Generate flat-rate relocation estimates and secure calendar scheduling.
- Coordinate localized logistics, modern trucks, packing supplies, and crew assignments.
- Send dispatch updates, arrival notifications, and electronic invoices.
- Optimize site speeds, localized search availability, and Google Places review integrations.
3. Information Protection & Sharing
Your trust is vital. We do not rent, sell, or trade client details to any third-party brokers. Data sharing is limited to essential operations:
- Local Crews & Dispatch: Mapped coordinators only receive logistics and address layouts needed to fulfill the move.
- Payment Gateways: Secured processing systems encrypt payment details during validation.
- Compliance: Releasing data only if legally required to protect crew safety or conform to Canadian regulations.
4. Contact Our Data Compliance Team
If you have questions regarding personal information access, database records deletion, or localized data compliance, please reach out directly:
Galaxy Movers Data Officer
Email: privacy@galaxymovers.ca
Phone: (800) 555-1234